Managed Network Services

“Time and materials” network support is a self-defeating model for maintaining a productive business computer network. This model discourages the technology user from contacting the technology support provider, which causes maintenance issues to continue unaddressed (and sometimes undiscovered), which finally causes increased down time and possibly increased data loss.

Managed Network Service is a model where the business user receives a comprehensive package of services on a regular interval, designed to achieve maximum efficiency and reliability of IT systems for a reasonable and fixed cost.

All these services are deployed via tools that work equally well for a centralized business and for distributed/remote employees.

Managed Network Service includes:

Network Monitoring and Alerting
Server and Workstation Maintenance
- Security updates
- Microsoft Office updates
- Antivirus definition updates
Spam filtering and failover email server protection
Network Administration
- Daily review of backup logs
- Quarterly test restore from backup system
- User creation, deletion, password resets
Quarterly “CIO” meeting to discuss long-term IT planning goals

Managed Network Services

Managed Network Service includes:

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