Managed Network Service
“Time and materials” network support is a self-defeating model for buying these services. There is disincentive to the technology user to contact the technology support provider, which causes maintenance issues to continue unaddressed (and sometimes undiscovered), which finally causes increased down time and possibly increased data loss.
Managed Network Service is a model where the business user receives a comprehensive package of services on a regular interval, designed to achieve maximum efficiency and reliability of IT systems for a reasonable and fixed cost.
All these services are deployed via tools that work equally well for a centralized business and for distributed/remote employees.
- Unlimited help desk and on site support
- Network Monitoring and Alerting
- Server and Workstation Maintenance
- Security updates
- Microsoft Office updates
- Antivirus definition updates
- Security Services
- Spam filtering and failover email server protection
- Monthly Internet vulnerability scanning and reporting
- Network Administration
- Daily review of backup logs
- Quarterly test restore from backup system
- User creation, deletion, password resets
- Quarterly “CIO” meeting to discuss long-term IT planning goals
Contact Us for a no cost or obligation visit to discuss your organization’s needs.